Client Success Manager
Company: VirtualVocations
Location: Springfield
Posted on: November 19, 2024
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Job Description:
A company is looking for a Manager, Client Success to act as a
liaison between the organization and its clients, ensuring
satisfaction and effective communication.
Key Responsibilities
Conduct face-to-face meetings with clients to review performance
and satisfaction
Serve as the primary point of contact for clients, collaborating
with internal teams for issue resolution
Analyze Client Success Metrics and prepare reports for internal and
external purposes
Required Qualifications, Training, and Education
High School Diploma or GED required; Bachelor's Degree
preferred
3-5 years of experience in healthcare, revenue cycle management, or
a related field
Basic familiarity with medical billing and terminology
Strong knowledge in RCM, accounting, and/or finance
Experience in managing client relationships and contract
negotiations
Keywords: VirtualVocations, Worcester , Client Success Manager, Executive , Springfield, Massachusetts
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